Provider Recruiting Associate
Modern Health
Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.
Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.
More about our culture and what you can expect when you join the team:
- “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
- We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.
- We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.
- We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.
- We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.
Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.
We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!
The Role
Modern Health is looking to hire a talented Provider Recruiting Team member! Our Providers are the freelance Mental Health Professionals (Coaches, Therapists, Doctors and Nurse Practitioners) who provide care in and through our platform. In this role, you’ll be responsible for recruiting and onboarding Providers. You will build relationships with Providers in various locations around the world in order to recruit them into our networks. We are looking for highly-motivated individuals to execute a recruitment process that provides a meaningful, positive experience for potential Providers that instills our company values and brand. The ideal candidate is comfortable working on high volume recruiting and looks forward to the challenge of constantly testing and iterating on processes.
This position is not eligible to be performed in Hawaii.
What You'll Do
- Recruit therapists (LMHCs, LCSWs, LPCs, LMFTs) and mental health coaches (ICFs)
- Develop, implement, and execute strategies to achieve monthly therapist and coach recruitment targets
- Oversee and coordinate the end-to-end provider recruitment process, ensuring efficiency and effectiveness at every stage
- Organize and manage interview schedules and follow-up meetings to facilitate a streamlined recruitment process
- Respond promptly and professionally to candidates' questions and concerns, providing necessary information and support
- Utilize structured interview processes and assessment tools to comprehensively evaluate candidates' qualifications, skills, and cultural fit
- Employ various assessment tools to assess the competencies and suitability of potential therapists and coaches
- Maintain a strict focus on quality and compliance standards, ensuring that recruited therapists and coaches meet the high standards set by Modern Health
- Work closely with Sourcing Specialists to optimize candidate pipelines and collaborate with the Onboarding team to ensure a seamless transition for recruited therapists and coaches
Who You Are
- Degree or experience in Human Resources, Psychology, or a related field
- 2+ years of proven experience in recruitment, sales, or human resources, particularly in the mental health or coaching industry
- Strong organizational and time management skills
- Excellent interpersonal and communication skills
- Familiarity with therapeutic and coaching practices is advantageous
- Demonstrates empathy and understanding in interactions with therapists and coaches
- Possesses industry knowledge and stays abreast of mental health and coaching trends
- Adaptable to changing priorities and dynamic recruitment environments
- Culturally competent, ensuring inclusivity in the recruitment process
- Tech-savvy and proficient in using Salesforce and Looker for enhanced efficiency
- Strong networking skills to build and maintain mental health and coaching community relationships
- Practical problem-solving skills to identify and implement solutions in the recruitment process
- Meticulous attention to detail in evaluating candidates' qualifications and ensuring compliance with quality standards
- Collaborative mindset with the ability to work seamlessly with various teams
- Demonstrates a passion for employee well-being and aligns with Modern Health's mission and values
Benefits
Fundamentals:
- Medical / Dental / Vision / Disability / Life Insurance
- High Deductible Health Plan with Health Savings Account (HSA) option
- Flexible Spending Account (FSA)
- Access to coaches and therapists through Modern Health's platform
- Generous Time Off
- Company-wide Collective Pause Days
Family Support:
- Parental Leave Policy
- Family Forming Benefit through Carrot
- Family Assistance Benefit through UrbanSitter
Professional Development:
- Professional Development Stipend
Financial Wellness:
- 401k
- Financial Planning Benefit through Origin
But wait there’s more…!
- Annual Wellness Stipend to use on items that promote your overall well being
- New Hire Stipend to help cover work-from-home setup costs
- ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
- Monthly Cell Phone Reimbursement
Equal Pay for Equal Work Act Information
Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.
- Zone 1: San Francisco Bay Area and New York City Metro
- Zone 2: All other California locations and Seattle, WA
- Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,
TX, CT, IL, MA, NH, NJ, OR, RI, VT - Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.
Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.
Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
At Modern Health, we have a vision for a world where mental health becomes a priority and strength for all. We want all people, even those not in crisis, to be able to prioritize their mental health on a daily basis so that they can unlock their f...
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