Digital Product Manager

ABOUT THE ROLE

The purpose of our Digital Product Manager role is to focus mainly on the management of games products within the B2B2C entertainment platform. The right candidate would:

• Own the product vision, collect business requirements, obtain stakeholder approvals and translate them into a value-oriented roadmap as part of the company product strategy.
• Conduct research and analysis as a basis for product lifecycle management.
• Engage with designers, developers, and users to create early prototypes in an iterative manner. Familiarity with Agile working processes is ideal.
• Define commercial and logistical parameters for the product path, identification of challenges, and appropriate solutions to mitigate.

• Define features and UI/UX updates geared towards creating engaging services that boost user satisfaction by reducing churn, improving platform performance, and maintaining a service in alignment with digital customer expectations.
• Accountable for the product milestones within budget, scope, and timeline, moderating or escalating where needed, while still being fully accountable and responsible for the Product(s) itself.
• Define acceptance criteria, create of focus test groups along with established quality gates as part of the overall quality management system in place.
• Continuously sense the market insights exploring new horizons to evolve and promote the product while still maintaining a keen view on existing and potential competitors within the gaming and entertainment ecosystem.
• Establish a strong working relationship with development teams, creating effective user stories and flows to translate the games vision into a tangible requirement and as such, creating a passion to deliver that reflects itself in the product excellence and quality.
• Act as a product promoter internally and externally, preparing sales and marketing material, customer pitches, guiding the Commercial teams on up-sell opportunities, and participate in answering RFPs.
• Work with the Regional Marketing team where required in terms of system administration, copywriting, and designs in order to improve Engagement and Acquisition efforts, translating the correct Product vision to the correct target audience with an emphasis on reducing cost per acquisition.

The ideal candidate has exceptionally high ownership, excellent critical thinking, persuasive skills for stakeholder approval and the ability to work with agility in a fast-paced environment. They would also be intensely focused on demonstrating excellence in service delivery and problem-solving; breaking down complex information into understandable and actionable items.  You will be a strong team leader who is self-driven and able to work independently. Those with experience in the mobile digital services industry would be at a distinct advantage.

Other qualifications include:

• 5+ years in a product management role.
• Experience in the gaming industry preferable.
• Experience in defining and executing against roadmaps using agile methodology.
• Experience in web and native apps.
• Thorough understanding of the digital value chain and the key trends in the global transformation. Experience in the telco industry is a plus.
• Capacity to accompany products from ideation to productization in multi-stakeholder environments.
• Good understanding and participation in multi-channel digital marketing discipline.
• Strong communication and persuasive skills with a customer-centric approach to solution-selling.
• Ability to influence and effectively articulate a value proposition with strong attention to detail and structured presentation skills geared toward a senior management audience.
• Strong analytical skills and previous experience with managing by numbers.

• Hybrid Office - 13 WFH days per quarter
• Lunch vouchers
• Flat hierarchies and short decision-making paths
• Cooperation in a highly motivated, young, international team spread across 3 continents
• An attractive location in a creative and modern office in Madrid