KYC & BSA - Assistant Manager

As the Assistant Manager of KYC & BSA, you’ll be responsible for leading a team of KYC and BSA analysts to ensure the effective execution of KYC, BSA and AML processes and investigations. You’ll collaborate with cross-functional teams, provide guidance on regulatory compliance and contribute to strategic initiatives. Your expertise in the financial services industry will be instrumental in driving our teams and our mission forward. 

Key Responsibilities: 

• Lead and mentor teams, fostering a culture of excellence and continuous improvement over Novo’s end-to-end KYC, AML Transaction Monitoring, Sanctions Screening and Ongoing Customer Review processes, ensuring adherence to regulatory requirements and company policies.
• Be responsible for compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency. 
• Analyze data, compile and present periodic reports with key metrics, qualitative information, and substantive analysis on patterns and overall impact to Novo’s KYC and BSA/AML programs.
• Develop and monitor key performance metrics and implement strategies to achieve departmental goals.
• Oversee and enhance policies and procedures pertaining to the operations of Novo’s KYC and BSA/AML programs.  Identify areas for process optimization and efficiencies.
• Continuously monitor and assess risk, demonstrating consideration for safeguarding Novo’s reputation, its clients, and assets.
• Collaborate with Compliance and Legal teams to stay updated on regulatory changes. Implement any necessary changes across operational teams.
• Serve as a primary point of contact for KYC/BSA/AML Operations across Novo, including among Customer Operations teams such as Customer Support, Risk Operations, Account Operations and Enablement.
• Function as an escalation point for complex or sensitive scenarios. 
• Stay informed about industry trends, best practices and emerging technologies 
• Ensure timely and accurate reporting to senior management and stakeholders.

Qualifications:

• Minimum bachelor’s degree, preferably in business, finance or other related disciplines
• 7+  years of progressive experience in KYC, AML and/or BSA field within financial services, ideally in US markets
• Proven experience in leadership and team management
• Knowledge of relevant regulatory requirements, compliance standards and industry best practices
• Strong analytical and problem solving skills, bonus for SQL proficiency
• Exceptional communication, both written and verbal
• CAMS certification or equivalent preferred
• Detail oriented and committed to maintaining high standards of accuracy and quality