Hong Kong Community Manager (Retail Growth)

About the Role:

OSL is a leading global digital asset service provider offering secure, transparent solutions for the growing cryptocurrency market. Our goal is to deliver exceptional value and user experience as we continue to lead the way in the digital asset space. We are seeking a dynamic Community Manager to drive user engagement, build relationships, and manage the OSL brand community in Hong Kong. This individual will play a critical role in creating a strong, positive connection with OSL's user base and prospects in the crypto space while supporting brand awareness and loyalty in Hong Kong.

Key Responsibilities:

• Community Engagement: Build and nurture a strong community of crypto enthusiasts, investors, and users in Hong Kong. Engage with users across various platforms, ensuring their concerns are addressed and creating meaningful relationships.
• Event Management: Plan and execute community-driven events, both virtual and in-person, to raise awareness and drive user engagement. Represent OSL at industry events, online communities, and social media channels.
• Market Localization: Adapt and localize global community engagement strategies to meet the cultural and social dynamics of the Hong Kong market.
• Content Creation: Develop content, including educational resources, community posts, and newsletters to keep the community informed and engaged.
• Feedback Loop: Collect and analyze user feedback to provide insights into local market needs and potential improvements to products and services. Collaborate with internal teams to act on this feedback.
• Brand Advocacy: Be a strong advocate for OSL in Hong Kong’s crypto space, sharing the value and vision of the brand while maintaining a positive and engaging online/offline presence.

Requirements:

• Fluency in Cantonese and/or Mandarin (both spoken and written) is essential.
• 5+ years of experience in community management, social media, or digital marketing within the crypto, fintech, or tech space.
• Proven ability to build and engage online and offline communities, especially in the cryptocurrency or blockchain sector.
• Strong understanding of the Hong Kong crypto market, consumer behavior, and local social media platforms.
• Experience with organizing and managing events, both digital and in-person, to foster community interaction.
• English proficiency is a must; Cantonese or Mandarin fluency is highly preferred.

About OSL

Backed by Asia's leading public fintech and digital asset company, OSL Group (863.HK), formerly BC Technology Group, OSL is the world's first SFC-licensed, insured, and 'Big-four'-audited digital asset platform. Founded in 2018, OSL has an established history in the sector and is recognized by many as the leader in providing comprehensive regulated and licensed digital asset solutions.

OSL offers Markets services (brokerage, exchange, and custody) and SaaS technology solutions, which deliver institutional clients in addition to professional and retail investors access to global liquidity through its best-in-class digital asset platform. OSL's secured and insured hot and cold wallet infrastructure also ensures the safekeeping of digital assets with timely transaction settlements.

For more information, visit: group.osl.com