Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for an Entry Level Spanish Speaking Electronics Support Specialist to work remotely from Greece! This position is ideal for recent graduates or early career professionals who are passionate about technology and eager to provide outstanding customer support.
As an Entry Level Spanish Speaking Electronics Support Specialist, you will assist Spanish-speaking customers with inquiries related to electronic products. Your role will include troubleshooting issues and providing helpful solutions, ensuring a positive customer experience from start to finish.
If you are a motivated individual who enjoys problem-solving and engaging with customers, we invite you to apply and join our growing team!
Key Responsibilities
- Provide friendly and efficient support to Spanish-speaking customers via phone, email, and chat.
- Troubleshoot and resolve technical problems related to electronic devices.
- Document all customer interactions accurately, maintaining clear records of inquiries and resolutions.
- Collaborate with team members to improve service quality and customer satisfaction.
- Stay updated on product information and technical specifications to assist customers effectively.
- Follow company policies and procedures to ensure a high standard of service.
- Fluency in Spanish and English, with strong written and verbal communication skills.
- No prior experience required; ideal for recent graduates or individuals looking to start their career in tech support.
- Basic understanding of electronics and genuine interest in technology.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and manage time effectively in a remote environment.
- Familiarity with computer systems and customer support software is a plus.
- A proactive learner with a willingness to grow and adapt in a fast-paced setting.
- Flexibility to work various shifts based on customer needs.
- Eligibility to work in Greece, holding a valid European Passport or ID.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )