Polish Speaking CS for Virtual Reality & Augmented Reality Department

Join Our Team as a Polish Speaking Customer Support Specialist for Virtual Reality & Augmented Reality!

Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for a Polish Speaking Customer Support Specialist within our cutting-edge Virtual Reality & Augmented Reality Department! If you have a passion for technology and a knack for customer service, this is the perfect role for you.

As a Customer Support Specialist, you will be instrumental in providing top-tier support to Polish-speaking clients. Your role will involve addressing inquiries related to our innovative VR & AR products, assisting users in enhancing their experience, and ensuring their feedback is integrated into our services.

Your Responsibilities

• Deliver outstanding customer support to Polish-speaking clients through various communication channels (phone, email, chat).
• Address customer inquiries related to Virtual Reality & Augmented Reality products, features, and technical troubleshooting.
• Assist users with setup processes and provide clear instructions to ensure customer satisfaction.
• Maintain records of customer interactions and provide insights for service improvement.
• Work closely with VR & AR development teams to communicate customer needs and concerns effectively.
• Keep up to date with industry advancements to provide knowledgeable support.

• Your nationality and native language should be clearly stated in your Cover Letter and/or C.V.
• Fluency in Polish and English is required; additional language skills are a plus.
• Strong customer service skills with a genuine interest in technology.
• Excellent communication abilities and a positive attitude.
• Previous experience in customer support or a similar role is preferred.
• Able to troubleshoot technical issues and guide customers through solutions.
• Willingness to learn about new technologies in the VR & AR sector.
• A collaborative mindset and readiness to thrive in a dynamic environment.

• Private Health Insurance
• Training & Development
• Performance Bonus