German Speaking Airline Customer Service Specialist - Athens (Remote in Greece) - job 1 of 2

Patrique Mercier Recruitment PT is a distinguished recruitment agency in Greece, known for connecting candidates with career opportunities in their native languages across various sectors. We are currently looking for a German Speaking Airline Customer Service Specialist to join our enthusiastic team in Athens, with the option to work remotely from anywhere in Greece. This exciting role is ideal for candidates who are dedicated to providing exceptional customer service in the airline industry. You will be responsible for assisting German-speaking customers with their travel inquiries, bookings, and providing support throughout their travel experience. If you are a motivated individual with a passion for helping others and a knack for communication, we would love to hear from you!

Responsibilities

• Deliver excellent customer service to airline passengers in German.
• Assist customers with inquiries, reservations, and travel-related issues.
• Efficiently handle and resolve customer complaints and challenges.
• Provide customers with up-to-date information regarding flights, changes, and policies.
• Maintain organized and accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery.
• Stay informed on airline products and industry trends to assist customers effectively.

• Fluency in German is required; proficiency in English is also essential.
• Experience in customer service, ideally in the airline or travel sector.
• Strong communication and problem-solving skills.
• Ability to work in a remote environment while managing multiple tasks.
• Familiarity with airline booking systems and customer service tools is advantageous.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....