French Speaking Customer Service for Automotive Industry

Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a French Speaking Customer Service Representative within the Automotive Industry. In this key role, you will provide exceptional support to French-speaking customers, assisting them with inquiries related to automotive products and services. Your contributions will be essential in ensuring customer satisfaction and enhancing the overall experience. If you have a passion for automobiles and a commitment to delivering excellent service, we invite you to join our team!

Responsibilities

• Deliver high-quality customer service to French-speaking clients regarding automotive products and services.
• Assist customers with inquiries, order processing, and troubleshooting of issues.
• Maintain accurate records of customer interactions and document them in the CRM system.
• Collaborate with internal teams to resolve customer inquiries and concerns efficiently.
• Stay up-to-date on automotive product knowledge and industry trends to provide informed assistance.
• Build and maintain strong relationships with clients, ensuring a high level of satisfaction.

• Fluency in French and English; knowledge of additional languages is beneficial.
• Previous experience in customer service, preferably in the automotive sector.
• Strong communication skills with a focus on customer satisfaction.
• Familiarity with CRM systems and basic computer applications.
• Detail-oriented with excellent organizational skills.
• Ability to work independently and efficiently manage time in a remote or office setting.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many Extras