Business Solutions Analyst

TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since 1986.

Company culture is intentional here at TA Services and our core values help guide us in the cultivation of that culture. We know how important it is to join a company where you feel valued and are given opportunities for advancement. That is why we give everyone the tools and training to reach their full potential! If you think TA Services could be a home for you, take a look at our five core values to check if your values align with ours:

People First – Our people come first. We take pride in working together to create sustainable relationships.

Service – Service is at the core of what we do and who we are. We are honest in our approach, genuine in our care, and thoughtful in our execution.

Safety – Not silent nor second. Safety is engrained in our people, processes, and daily operations.

Results – We create value-driven solutions that deliver extraordinary results.

Innovation – Continuously adapting, we encourage great ideas to create solutions that matter.

Pay: $70k-$75k

At TA Services, we strive to continually provide our customers with the high level of service and convenience they’ve come to expect in a changing world. A key part of this mission is ensuring we have optimized technology solutions, systems, and processes — and to do that, we need a qualified and dedicated business solution analyst. Preferred candidates will be skilled at identifying pain points and designing or modifying technical solutions to solve company problems. The solution analyst will be deeply involved in daily work across all business units, regularly interacting with both stakeholders and subject matter experts. 

• Learn TA Services core systems and the various business units to understand what challenges are faced that a business solution can be designed and implemented for 

• Work with the team(s) to design, configure, and develop strong business processes supported by technology systems. 

• Assist in troubleshooting and solving application issues as they arise 

• Assist in receiving, analyzing, and providing input to system enhancement requests made by its users to assist in the decision-making and approval process. 

• Assist in documenting the business applications for business continuity  

• Assists with defining, organizing, controlling, and protecting software applications 

• Ask educated questions and listen to customers to determine the root cause of issues 

• Assist in educating the support team or teams on the various applications and systems. 

• Use of knowledge to monitor and advise of systems end of life and continually seek future proofing existing applications or research new ones. 

Requirements 

• Working knowledge of the principles of computer programming and systems analysis, design, testing, and documentation 

• Working knowledge of the general operating principles and capabilities of computer hardware and software 

• Working knowledge of software reference libraries and related utility programs 

• Working knowledge of computer security systems and procedures 

• Working knowledge of computer networking and telecommunications 

• Knowledge of various programming languages and ability to learn and adapt as technology changes 

Benefits 

• 401(k) 

• Dental insurance 

• Health insurance 

• Paid time off 

• Vision insurance 

All your information will be kept confidential according to EEO guidelines.