Remote Technical Assistant (Paid College Internship)

About the position

The Remote Technical Assistant (Paid College Internship) position at ABCO Facility Maintenance Inc. offers a unique opportunity for college students to gain hands-on experience in the field of Information Technology. This internship is designed for both full-time and part-time candidates and allows for flexible working hours, making it an ideal choice for students looking to balance their studies with practical work experience. The role is fully remote, and all necessary equipment will be provided by the company. Interns will receive weekly compensation ranging from $20 to $23 per hour, depending on experience and qualifications. As a Remote Technical Assistant, interns will be involved in a variety of tasks that support the employee population at ABCO. The responsibilities of this evolving position include analytics setup and management, where interns will assist in setting up and analyzing data to provide actionable insights. They will also help automate report generation and routine workflows, contributing to the efficiency of the company’s operations. Familiarity with SQL and Python is essential, as these technical skills will be utilized in various tasks. Interns will also manage keystroke logging tools, support GPS tracking systems, and ensure secure password protocols are in place. They will assist in the setup and management of Sampro Tech IDs, oversee payroll management within the Sampro system, and provide remote support for computer and phone maintenance. Additionally, interns will track and manage employee attendance, monitor lunch break timings, and assist in tracking and approving overtime requests. This role offers a comprehensive experience in IT support and management, making it an excellent stepping stone for students pursuing careers in technology.

Responsibilities
• Assist in setting up and analyzing data to provide actionable insights.
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• Assist in automating report generation.
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• Help automate routine workflows.
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• Manage keystroke logging tools, including installation, monitoring, and analysis.
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• Support in setting up and monitoring GPS tracking systems.
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• Ensure secure password protocols are in place and manage password databases.
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• Assist in the setup, management, and troubleshooting of Sampro Tech IDs.
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• Oversee and ensure accurate payroll amounts within the Sampro system.
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• Provide remote support for routine maintenance and troubleshooting of computers and phones.
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• Assist in tracking and managing employee attendance.
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• Monitor and manage lunch break timings to ensure compliance.
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• Assist in tracking and approving overtime requests.
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• Ensure employees have proper access rights in the Sampro system.
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• Assist in the setup and management of dial pads.

Requirements
• Strong technical acumen and ability to learn new software quickly.
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• Excellent problem-solving skills.
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• Strong communication skills.
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• Ability to work remotely and manage time effectively.
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• A cumulative GPA of 3.0 or greater.
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• Majoring in one of the following IT disciplines: computer science, computer information systems, data mining, data science, information technology, cyber security, or other IT related majors.

Nice-to-haves

Benefits
• Flexible working hours
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• Fully remote position w/equipment provided by ABCO
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• Weekly compensation