Associate, Marketing

G'day!

We are ServiceRocket🚀, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.

Twenty years on and counting, we’ve got your back. 

Why is ServiceRocket the place for you 🧡

- A 20+ year tech services expert of many solutions and partnerships with industry giants.

- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.

- We have been certified as a best place to work for our US, Chile and Malaysian offices.

- Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being. 

Visit our website to learn more and become a part of our Rocketeer Nation.

We are seeking a highly motivated and detail-oriented Marketing representative to join our team.  You will play a key role in driving demand generation, supporting marketing initiatives, and executing engaging events. This role requires a blend of strategic thinking, creative execution, and analytical skills.  You will collaborate closely with sales, product, and other marketing team members to achieve our marketing objectives

What you’ll be doing 💪

- Develop and execute targeted multi-channel campaigns (email, website, social media, content, webinars, etc.) to generate pipeline and deals within our target accounts. This includes campaign theme development, messaging creation, asset deployment (infographics, videos, demos), and performance tracking.

- Support the Center of Excellence (CoE) by leveraging account insights to personalize and optimize campaigns.

- Contribute to the content strategy and creation process, ensuring consistent and impactful messaging across all channels.

- Support content promotion and distribution to increase brand visibility and generate leads.

- Manage all aspects of event planning, from defining objectives and target audience to post-event analysis. This includes venue selection, budgeting, marketing and promotion, registration management, logistics, on-site execution, and post-event follow-up (surveys, thank you emails, reporting).

- You will be responsible for ensuring successful event outcomes and measuring their impact.

- Contribute to marketing initiatives by developing compelling messaging that differentiates our products and resonates with target buyers.

- Create marketing collateral (product one-pagers, eBooks, presentations) and partner with field enablement to train the sales team on product updates, competitive intelligence, and sales tools.

- Drive product adoption and engagement for new releases.

- Utilize marketing tools to track and measure campaign performance, analyze data, and generate reports to inform future strategies.

- Manage marketing assets, budgets, calendars, and handle daily administrative tasks related to campaign execution.

- Work closely with BDR teams to connect marketing impact with sales results.

What you’ll bring to the table 🧑‍💻

- Typically requires a minimum of 1-2 years of marketing experience

- Experience with ads manager platforms (LinkedIn ads, Google Ads, Facebook Ads Manager, Twitter Ads or equivalent) - if in an Ads role.

- Experience with CMS content platforms (Hubspot, Webflow)

- Experience with web analytics solutions (Google Analytics).

- Experience with Hubspot

- Excellent communication and writing skills (English fluency is required).

- Ability to manage multiple projects simultaneously, working independently and with others.

- Strong data analysis, critical thinking, and problem-solving skills.

Perks ✨🍇🚀

-Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit.

-Stock options: you have the opportunity to participate in the ownership of the company.

-Health insurance: we support you and your family–your well-being matters.

-Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location. 

-Career pathways program: you can grow horizontally, vertically, or any way you want.

-Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.

-Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.

Our Selection Process 🔎

Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you. 

You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area.

Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career!

Additional Information

ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. 

*Only shortlisted candidates will be notified*

Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance.

RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket, recruiters only direct candidates to apply through our official career page at https://www.servicerocket.com/join-us.Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket, please email careers@servicerocket.com.