Campaign Manager (F/M/X)

☀️ Why join Skeepers ?   

 At Skeepers, our vision is to connect the world’s brands and consumers through authentic consumer voices. These voices, when amplified strategically, help brands build trust, drive engagement, and deliver measurable impact 

Our AI-powered UGC suite seamlessly collects, manages, and activates UGC ensuring that every review, post, and interaction delivers value. And we do this while adhering to the highest standards of compliance and authenticity. 

With over 8,000 customers globally, we manage more than 40 million pieces of UGC annually, making us a trusted partner for scaling authentic consumer voices at every touchpoint.

Join a team of over 400 employees, where international ambition enriches our company culture. You will be part of a rapidly growing scale-up, offering the opportunity to take on diverse responsibilities and build your career growth prospects. Each team member contributes to Skeepers' growth so that we can all grow together. We trust our employees—get involved in our projects and help drive Skeepers' innovation. 

As a Campaign Manager, you’ll work closely with our clients and internal teams to build and execute innovative and effective campaigns. From platform setup to ongoing optimization, you’ll help brands deliver outstanding experiences for their communities while maintaining high client satisfaction.

Your Responsabilities

As a Campaign Manager, you’ll guide clients through every stage of their campaigns, from onboarding to execution, ensuring their success and providing valuable insights and recommendations along the way.

Client Needs Management

• Collaborate closely with the Brand Community CSM (Customer Success Manager) teams to understand and address client needs.
• Build a trusted relationship with your clients, maintaining high satisfaction levels through regular interactions such as monthly calls and quarterly business reviews.

Onboarding Phase

• Platform Creation:
• Work with the CSM to identify the client’s needs and lead the creation of their platform, with support from the technical factory team.
• Design the platform’s architecture to align with client objectives.
• Gamification Setup: Create engaging gamification elements like missions, badges, statuses, and contests to enhance user engagement.
• Client Training: Train clients on how to use tools effectively to manage and optimize their campaigns.

Run Phase

• Campaign Management:
• Oversee client campaigns, ensuring success and proposing improvements when needed.
• Handle campaign setup, including the creation of missions, statuses, product testing, contests, and surveys.
• Monitor ongoing campaigns by validating missions, updating roles, and managing product tests and contests.
• Reporting and Analysis:
• Prepare detailed reports to track campaign performance.
• Analyze data and provide actionable recommendations to optimize results.

Other Responsibilities

• Contribute to the development and improvement of internal processes and tools to enhance efficiency and client satisfaction.
• Prioritize client requests based on urgency and importance.
• Collaborate closely with other Skeepers teams, including CSM, Product, and Care, to deliver seamless service and support.

What We Are Looking For

• Fluent in French and English: You’ll work with an international team and diverse clients.
• Organized and Rigorous: You can manage multiple tasks while maintaining high attention to detail.
• Curious and Creative: You’re eager to find innovative solutions and bring fresh ideas to campaigns.
• Strong Relationship Skills: You excel in building trust and collaboration with clients and teammates.
• Tech-Savvy: You’re comfortable with tech tools and eager to explore new solutions.
• Team Player: You thrive in a collaborative environment and contribute to shared goals.
• Educational Background and Experience:
• A degree in Communication or a related field.
• A first professional experience in a similar role.

• Be part of a passionate and very efficient team that will allow you to quickly increase your skills. 

• Have the opportunity to play a strategic role within a dynamic structure on an innovative market.  

• Have a perspective of internal evolution thanks to the structuring of the group on a national and international scale.  

• Benefit from restaurant vouchers 

• Work in a hybrid way from home or in the office according to your work/life balance. 

• Participate in seminars and other events organised by the group. 

• Be part of a group that develops an entrepreneurial and intrapreneurially spirit: let your creativity and your desires speak for themselves!