Dutch Speaking Customer Service For Car Rental Company - Greece remote

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We pride ourselves on our ability to connect exceptional candidates with roles that not only advance their careers but also fulfill their professional aspirations. We are currently seeking a Dutch Speaking Customer Service Representative for a renowned car rental company based in Greece, but the position is remote! This role is perfect for individuals who are passionate about providing outstanding customer service and have fluency in Dutch, along with proficiency in English. As a key member of the team, you will be responsible for assisting customers through various communication channels, ensuring their rental experience is seamless and enjoyable. Our ideal candidate is equipped with excellent communication skills, a problem-solving mindset, and the ability to work independently while maintaining a high level of organization. If you're looking to contribute to a dynamic environment where your efforts lead to significant results, we encourage you to apply and explore this exciting opportunity to join a vibrant team dedicated to customer satisfaction.

Responsibilities

• Provide exceptional customer service to clients in Dutch and English via phone, email, and chat
• Assist customers with reservations, cancellations, and modifications in a timely manner
• Handle customer inquiries and resolve issues efficiently and professionally
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to enhance customer service processes and address challenges
• Stay updated on car rental policies, procedures, and promotions
• Gather customer feedback to improve service delivery and product offerings

• Fluency in Dutch and strong proficiency in English
• Excellent communication and interpersonal skills
• Proven experience in customer service or a related field
• Ability to work independently and manage time effectively in a remote environment
• Strong problem-solving skills and attention to detail
• Comfortable using various software and technology for customer interactions
• Positive attitude and a passion for providing exceptional service

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...