Norwegian Speaking Customer Support For Online Content Creators - job 1 of 2

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently looking for a Norwegian Speaking Customer Support Representative for Online Content Creators to join our dynamic team. In this role, you will serve as a crucial point of contact for Norwegian-speaking content creators, providing them with exceptional assistance and support as they navigate our services. Your expertise and fluency in Norwegian will ensure that clients receive tailored guidance, helping them to maximize their creativity and engagement on their platforms. This position not only requires you to address inquiries and resolve issues but also to cultivate strong relationships with our clients by demonstrating your understanding of their unique challenges. If you have a passion for digital content creation and thrive in a customer-focused environment, we invite you to apply for this exciting opportunity at The House of Mercier.

Responsibilities

• Provide outstanding customer support to Norwegian-speaking online content creators through various communication channels.
• Assist clients with questions or concerns related to their accounts and our services.
• Resolve customer issues effectively to ensure a seamless service experience.
• Proactively engage with clients to understand their needs and suggest helpful resources.
• Collaborate with internal teams to streamline processes and improve customer satisfaction.
• Document all customer interactions and feedback for future reference and service enhancement.
• Stay informed about industry trends to offer insightful solutions to clients.

• Fluency in Norwegian (both written and spoken) is essential; proficiency in English is an advantage.
• Experience in customer support or a similar role is preferred.
• Strong communication skills with an emphasis on empathy and understanding.
• Ability to tackle problems and provide solutions in high-pressure situations.
• Familiarity with online content creation tools and platforms is a plus.
• Excellent organization skills and attention to detail.
• Enthusiasm for helping clients succeed in the digital landscape.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...