Spanish Speaking Customer Service For Online Travel Platform - Paid relocation

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a dynamic and motivated Spanish Speaking Customer Service Representative to join our team for an online travel platform. This position offers a unique opportunity to work in a vibrant and fast-paced environment, providing excellent customer service to Spanish-speaking clients. As a part of our mission to connect great talent with outstanding companies, we believe in fostering a supportive and rewarding work culture. With a focus on empowering our employees, we provide comprehensive training, competitive salaries, and the opportunity for professional growth. If you are passionate about travel, enjoy helping others, and possess strong communication skills in Spanish and English, we would love to hear from you. This position also includes paid relocation, making it an excellent opportunity for those looking to expand their horizons and embrace new experiences while working with a leading online travel platform. Join us at The House of Mercier, and be part of a team that values innovation, collaboration, and customer satisfaction.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.
• Assist customers with travel inquiries, bookings, and changes to their itineraries.
• Resolve customer complaints and issues promptly and professionally.
• Maintain a thorough understanding of the travel platform's offerings and services.
• Collaborate effectively with team members to ensure a seamless customer experience.
• Document interactions and feedback in the customer service management system.
• Follow up on customer inquiries to ensure satisfaction and resolution.

• Fluency in Spanish and English, both written and spoken.
• Previous experience in customer service, preferably in the travel or hospitality industry.
• Strong problem-solving skills and the ability to think quickly on your feet.
• Excellent communication skills with a friendly and professional demeanor.
• Familiarity with online travel platforms or booking systems is a plus.
• Ability to work flexible hours, including weekends and holidays as needed.
• A genuine passion for travel and helping others plan their journeys.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...