Accounts Receivable Specialist

UES has an opening in the West Region for a Accounts Receivable Specialist in the Phoenix, AZ branch. UES is a nationwide leader in Engineering and Earth Sciences and Sustainability, including testing and inspection, Building Code Compliance, Geospatial Technology and Environmental Solutions.

Pay Range: $25/hr - $29/hr

• Consistently work to track and obtain outstanding company revenues.
• Follow-up on invoices submitted to ensure prompt and timely payment and escalates issues, as necessary.
• Make calls to troubleshoot payment discrepancies and establish resolution.
• Document in detail phone calls, phone numbers, person spoken to, and call information on a consistent basis.
• Identify overpayments and/or duplicate payments; and investigate/resolve accordingly.
• Research missing invoices/payments.
• Send past due or breach of contract notices for ensuring payments are made in a timely manner.
• Improve process and procedures currently utilized to improve DSOs.

• Professionally interface with clients’ A/P and project management staff as necessary to rectify invoice issues and facilitate prompt client payments
• Accurately enter company billing data into clients’ automated vendor bill payment systems
• Maritain user-friendly electronic files of all client invoices and supporting documentation
• Contact clients to identify billing-related problems that are causing non-payment of invoices

• 5+ years of progressive experience – preferred not required
• High attention to detail and accuracy
• High level of customer service support
• 5 years recent experience (F/T equivalent) performing primarily professional services client billing in a team-oriented, cross-trained environment – preferred not required
• Ability and desire to work cooperatively and professionally with other administrative and professional services team members
• High proficiency with Microsoft Office Suite and PDF editing software
• Strong written grammar, spelling, and punctuation skills, and application of this proficiency in daily email communications
• Ability to effectively self-organize and execute workflow of assigned responsibilities such that all monthly and weekly work products are reliably timely and reliably accurate
• Ability to maintain composure and effectiveness in stressful situations
• FDCPA law knowledge

• Initiative and interpersonal tact to address and help resolve workflow and/or quality control problems or issues
• Experience using a multi-line phone system

About UES

UES is a national leader in Geotechnical Engineering, Construction Materials Testing and Inspection, Building Code Compliance, Environmental Consulting, Occupational Health & Safety, Virtual Design Consulting, and Building Envelope. With over 3,400 team members across 70+ branches in the United States, UES provides essential engineering services to some of the most prominent and significant projects in the country. As the #1 fastest growing AEC firm on The Zweig Group’s Hot Firm list in 2021 and 2022, UES is poised to lead our industry into the future.

Our Team Members

Our team members bring unique skill sets, licenses and certifications, and experience to our firm, which diversifies our team and allows us to provide a wide variety of services uniquely grounded in excellence. Our team STRIVES to uphold our core values of safety, teamwork, responsiveness, integrity, value, and excellence to ensure we meet client expectations, support our communities, and build a strong, reliable team. Our UES team members are kind, passionate, and driven, which creates collaborative workspaces and a sense of camaraderie among our team members. At UES, we are eager to hire, teach, and train the next generation of industry leaders and learn from the expertise of each team member who walks through our doors. To learn more about UES, visit teamues.com

Our Benefits

We understand that our team members are the glue that holds our business together. We value the individual contributions of each person, and we show this by offering comprehensive benefits, including medical insurance options, PTO, paid holidays, tuition reimbursement, and so much more. If you have additional questions about our benefits, please contact our Recruitment team at westcareers@teamues.com

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EEO/AA/Disability/Veteran Universal Engineering Sciences is a Drug-Free Workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.