Patient Account Representative

 We are an established and thriving outpatient orthopedic clinic owned by physical and occupational therapists. We specialize in treating patients with orthopedic issues related to extremities (arms and legs) and the spine. Our clinics cater to individuals of all ages and ability levels, providing personalized care to meet each patient's specific needs.

At each of our clinics, our energetic staff contribute to a friendly and fun work environment. We pride ourselves on maintaining a atmosphere where our team of highly knowledgeable and motivated professionals, including Physical Therapists, Occupational Therapists, Occupational and Physical Therapist Assistants, and Aides, collaborate to provide exceptional care. With decades of collective experience, we are dedicated to helping our patients recover from surgery, rehabilitate injuries, and achieve optimal physical health and wellness through preventive care.

SportsCare and Armworks Physical and Hand Therapy is a busy outpatient clinic with opportunities for growth and leadership. We are looking for a warm and inviting smile to welcome our patients and a sharp mind to process patient paperwork and keep the clinic front desk running smoothly.

The ideal candidate has a heart for helping patients and providers, is ready and willing to work independently to accomplish the task at hand, and has experience working at the front desk of a medical clinic.

Job responsibilities:

• Maintain/work all patient accounts. 
• Respond to patient questions and concerns via phone and email
• Process patient refunds, financial hardships, and collections
• Post payments/adjustments to accounts as needed

• Must be a high school graduate
• One or more years in billing and/or collections in a hospital or physician practice setting.
• Must have good interpersonal and organizational skills, take initiative, and demonstrate well-established customer service skills.

Part-time with benefits – 30 plus hours a week Monday through Friday

Hourly rate: $23 - $26, dependent upon experience

• Excellent benefits package including 401k matching, health, dental, generous Paid Time Off, and more
• Employee Assistance Program (EAP)
• Employee discount plans