Summer 2025 - Intern, Vera Tech

About the team:

The Vera Tech Department acts as both a strategic partner and service provider for the Institute. As a strategic partner, we collaborate with teams to extend the use of collaborative technology tools into their daily work. As a service provider, we ensure the stability and security of the infrastructure and provide professional support to all its users. 

About the role:

The intern will work hand in hand with Vera Tech Ops team and gain valuable knowledge from our dedicated technical analysts as we provide technical support to our general staff. The candidate will also work on long-term IT projects and help to find novel solutions to these projects, as they are necessary to improve service, upgrade existing tech and resolve recurring issues.

In this position, the intern will gain valuable hands-on experience in all aspects of Information Technology. The internship can be used for school credit.   

What you'll do:

The intern will work hand in hand with Vera Tech Ops team and gain valuable knowledge from our dedicated technical analysts as we provide technical support to our general staff. The candidate will also work on long-term IT projects and help to find novel solutions to these projects, as they are necessary to improve service, upgrade existing tech and resolve recurring issues.

What qualifications are we looking for?

• Troubleshoot level 1 helpdesk tickets, shadow Helpdesk analysts, learn how to deal with, and work through hardware and software issues
• Help with implementing laptop refresh project / Windows 11 upgrade
• Get new laptops on domain, check IP address, make sure printers are properly mapped
• Server room /computer equipment inventory project
• Installing software on desktops and laptops 
• Replacing hardware on desktops and laptops / wiping computer images

Knowledge, Skills, & Abilities you'll bring: 

•  A full or part time undergraduate pursuing a B.S degree in Computer Science, Information technology, Information Management or similar discipline or a Technical Vocational school

Technical knowledge we need you to be prepared to use:

• Strong MS Office skills, Windows 10/11 skills
• Some computer hardware skills
• Excellent interpersonal skills and professional presentation
• Some experience with Windows Server, Active Directory & other Networking technologies (not required)
• Any Microsoft certification or relevant IT certification (would be beneficial)
• Windows 10, 11, Microsoft Office

Location:

Please note this role will report to our Brooklyn, NY office. Vera interns and employees adhere to a hybrid schedule and are in-office on an alternating schedule. Full-time positions generally amount to 10 days per month. Part-time positions generally amount to 5 days per month.

Schedule:

The intern should be available to work up to 30 hours per week during the summer. The dates will be between June 2nd and August 8th, with some flexibility to accommodate personal and academic schedules.

Compensation:

The compensation range for internships is $16.00 - $25.00 per hour. Actual compensation will vary depending on factors including but not limited to experience and performance. Applicants may choose to receive academic credit. For those who need to earn academic credit, Vera will gladly assist in working with the school or program to make arrangements and meet requirements.

How to apply:

Please submit cover letter and resume. In your cover letter, please explain why you are passionate about criminal justice reform and what you hope to gain from this internship.

Applications may also be faxed to:

ATTN: People, Place, and Culture / Summer 2025 - Intern, Vera Tech
Vera Institute of Justice
34 35th St, Suite 4-2A, Brooklyn, NY 11232
Fax: (212) 941-9407
Please use only one method (online, mail or fax) of submission.
No phone calls, please. Only applicants selected for interviews will be contacted.

Vera is an equal opportunity/affirmative action employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status. 

Vera works to advance justice, particularly racial justice, in an increasingly multicultural country and globally connected world. We value diverse experiences, including with regard to educational background and justice system contact, and depend on a diverse staff to carry out our mission. 

For more information about Vera, please visit www.vera.org.