Senior Manager, Community Management

ROLE

The Senior Manager Community Management is a vital role responsible for building and nurturing relationships with our company's key stakeholders within the community. This individual will develop and implement strategies to foster positive engagement, increase brand awareness, and promote goodwill towards the company. The ideal candidate will be a skilled communicator, relationship builder, and possess a passion for community involvement.

WE ARE 

A creative agency powered by social connections. That means we thrive on what’s trending and creating campaigns that get people buzzing. We call it “Ideas Worth Talking About,” and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald’s, Adidas, Universal Studios, and YouTube.

WHY YOU’LL LOVE IT HERE

• We like to laugh, we live for celeb gossip and we’re great on AUX.
• Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more!
• You best believe we know how to celebrate our wins. And our losses (it’s how we learn). 
• From carbon offsets to community kitchens, we’re passionate about making a difference. 
• Did we say snacks? Because we have great snacks. (Shoutout to Sheila who keeps the kitchen stocked.)

YOU ARE

• A person who thrives in a fast-paced environment, responding quickly and proactively
• Not interested in just following trends – you want to create them
• A self-starter, who’ll take ideas from concept to execution, navigating feedback like a pro  

Traditional agency experience is not required, but it’s a plus. What matters is your deep understanding of what resonates with social audiences. This role is energetic, innovative and forward-thinking. Alongside engaging with communities, you’ll guide brands by staying ahead of social trends and cultural moments. In return, you’ll join a global agency dedicated to generating buzzworthy ideas for some of the world’s leading brands. 

WHAT YOU’LL DO

• Able to provide an opinion on the latest changes in the CM landscape and relay the significance of any changes to the client team.
• Able to visualize thinking and ideas compellingly and appropriately for a presentation.
• Present social trends and cultural moments specific to the YouTube platform itself
• Able to visualize thinking and ideas compellingly and appropriately for a presentation.
• Take on mentorship roles, necessitating strong interpersonal skills and the ability to provide constructive feedback.
• Participate in relevant new business pitches and RFPS
  

REQUIREMENTS FOR THIS ROLE

• A proactive leader who can execute excellence across deliverables, but also to develop a forward thinking vision for CM deliverables on your account beyond the day-to-day work.
• Strong writing skills, crafting bespoke comment copy that resonates with target audiences and is able to flex across various client TOVs.
• Ability to tap into various fandoms and uncover language and conversation specific to those communities - even if personal knowledge is minimal
• Ability to tap into and present new areas of opportunity as social platforms evolve

JOIN US

At We Are Social, we celebrate diverse perspectives and experiences. We welcome unique voices and talents, especially those not traditionally embraced by advertising. Discover more about our culture and our work.

Let’s do cool stuff together. Apply now!

We Are Social is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. For California applicants, you may view We Are Social's Privacy Notice for California Employees and Job Applicants at https://wearesocial.com/us/wp-content/uploads/sites/3/2023/07/CA-Employee-and-Job-Applicant-CPRA-Notice.pdf