Support Associate (Full Time)

#LI-LK4

Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!

We are looking for full-time Support Associates to join our Support team in Bratislava from April 2025!

What you'll be doing:

• Processing incoming live chats from our customers, venues and courier partners
• Developing our support function together with the support team as well as other teams within Wolt
• Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners

• You are customer-obsessed and team-oriented
• You have great communication skills with a personal touch
• You have a can-do attitude towards challenges
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You already have some experience in a customer-facing role, and you are passionate about service
• This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am. 
• You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)
• You are able to start working for us from April 2025

What do we offer

• Multisport card
• Wolt credits cashback benefit
• Snacks and drinks at the office
• Possible home office after 2 weeks of training in our office in Bratislava
• Opportunity to grow both personally and professionally within our team
• Employee assistance program
• Team building events

For a full-time Support Associate, the basic (fixed) wage component is 1,300€ brutto / month. 

If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! 💙

Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page!