Senior Training and Enablement Specialist

PointCentral, a subsidiary of Alarm.com, empowers property managers and businesses with innovative smart property solutions. We are seeking a dynamic and experienced Senior Specialist to join our Partner Education Team. This role will shape the training strategy for internal sales teams and external clients, ensuring alignment with our business objectives and fostering a culture of continuous growth and learning.

Position Overview
As the Senior Training and Enablement Specialist, you will design, deliver, and manage comprehensive training programs tailored to both internal sales teams and external clients. This role requires a balance of technical expertise, sales enablement experience, and a passion for delivering engaging, impactful learning experiences. You’ll play a critical role in driving knowledge transfer, supporting sales growth, and ensuring our partners are equipped with the tools they need to succeed.

Key Responsibilities

• Design, develop, and deliver high-impact training programs and materials for internal sales teams and external clients, utilizing proven instructional design principles.
• Create and maintain sales enablement tools such as playbooks, process guides, and competitive positioning content to support sales effectiveness.
• Collaborate with cross-functional teams, including Sales, Product, Marketing, and Technical Account Management, to identify training gaps, align on sales strategies, and prioritize enablement initiatives.
• Support client-facing sales initiatives by delivering product demonstrations, onboarding sessions, and workshops designed to increase adoption and engagement.
• Monitor sales performance metrics to identify trends and inform future enablement priorities.
• Leverage Learning Management Systems (LMS) and other tools to manage training content, track participation, and evaluate program effectiveness.
• Develop assessment tools and collect feedback to measure the success of training initiatives and drive continuous improvement.
• Partner with HR to deliver comprehensive onboarding programs, ensuring new sales hires gain the product knowledge and confidence to thrive in their roles.
• Facilitate live and virtual training sessions that engage participants and meet defined learning objectives.
• Other duties as assigned

Qualifications

• Bachelor’s degree in Education, Business, or a related field.
• 5+ years of experience in training design, facilitation, and sales enablement, including experience working with external clients.
• Strong technical aptitude, with the ability to understand and explain complex concepts to diverse audiences.
• Demonstrated expertise in instructional design, virtual training tools, and content development platforms (e.g., Camtasia, Articulate).
• Proficiency in using Learning Management Systems (LMS) and webinar platforms to manage training delivery and reporting.
• Exceptional communication, presentation, and storytelling skills.
• Ability to navigate ambiguity and excel in a fast-paced, dynamic environment.
• Passion for new technologies and staying ahead of industry trends.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well-rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

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