Senior IT Technical Program Manager, Central Technology

The Team

Across our work in Science, Education, and within our communities, we pair technology with grantmaking, impact investing, and collaboration to help accelerate the pace of progress toward our mission. Our Central Operations & Partners team provides the support needed to push this work forward. 
Central Operations & Partners consists of our Brand & Communications, Community, Facilities, Finance, Infrastructure/IT Operations/Business Systems, Initiative Operations, People, Real Estate/Workplace/Facilities/Security, Research & Learning, and Ventures teams. These teams provide the essential operations, services, and strategies needed to support CZI’s progress toward achieving its mission to build a better future for everyone.

Our Central Tech team provides technology and security support for CZI and our grantees. Engineering, IT, and Security are most effective when in sync and learning from each other daily.  Across our three pillars of Infrastructure, Security, and Grantee & Partner Support, we enable our teams to achieve their goals faster and more securely. We leverage technology to automate manual processes, constantly innovate to optimize operations, provide first-class support, and build solutions to enable the scale and execution of our business partners' strategies and initiatives. This role will support The Primary School (TPS), an organization developing an innovative school model that unites all the adults involved in a child's life—including parents, educators, and medical and mental health providers—starting at a very early age. Their long-term vision is to create a transformative school model that can be replicated nationwide.

The Opportunity

As we engage directly in our communities, we must work from a shared place of trust. We know that our communities care deeply about how information is collected, used, and shared, and so do we. So when CZI builds products, supports grantees, makes venture investments, and purchases services from third parties, we consider their privacy and security at every step. This commitment extends to our close collaboration with The Primary School (TPS).

We are looking for a Senior IT Technical Program Manager who will play a critical role in shaping and executing IT, infrastructure, and security strategies for The Primary School (TPS). The Primary School (TPS) is creating a new school model that brings together all of the adults in a child’s life, including parents, educators, and medical and mental health providers, starting from a very early age. Long-term, their goal is to create a game-changing school model that can be replicated across the country.

This role requires a strategic leader with a proven ability to safeguard critical information, foster collaboration, and drive scalable program development across diverse teams. The successful candidate will lead a matrixed team responsible for building  resilient security and IT frameworks, managing risk, and implementing solutions that align with the priorities of the school. Working closely with engineers, leaders, and partners, this role offers the opportunity to deliver impactful programs, ensure operational excellence, and support long-term success of the educational institution.

What You'll Do

• Strategic Leadership: Develop and execute a comprehensive security and IT strategy to protect The Primary School’s organizational goals. Drive the adoption of IT, infrastructure, and security best practices across The Primary School. Build trust and transparency by effectively communicating strategies, goals, and progress with stakeholders at all levels.
• Team Leadership and Project Management: Lead a cross-functional team to set priorities and advance security and IT initiatives with broader needs of the school. Partner with senior leaders, educators, school officials and IT teams to create a scalable, robust security and IT program. Serve as the primary escalation point for high-priority security and IT  issues, ensuring timely resolution.
• Risk Management: Develop and maintain a program to continuously evaluate, track, and mitigate security and operational risks. Ensure adherence to compliance requirements and industry best practices. Lead efforts to proactively identify and address vulnerabilities in IT and infrastructure systems.
• Operational Excellence: Oversee the implementation and maintenance of scalable IT infrastructure and security solutions tailored to The Primary School’s needs. Manage multiple technical programs, ensuring alignment with goals of the educational institution. Optimize resources and budgets to maximize the effectiveness of security and IT  investments.
• Innovation and Continuous Improvement: Design and implement customized roadmaps, assessment materials, and best practices for security and IT programs. Identify opportunities to leverage emerging technologies and approaches to enhance security and operational efficiency.

What You'll Bring

• Educational Sector Experience: Demonstrated experience navigating the unique security and IT challenges within educational institutions, including effectively handling security incidents without disruption to learning environments. Proven ability to support the diverse needs of teachers, students, administrators, and parents with inclusive and effective solutions.
• Extensive IT Leadership Experience: Proven track record of managing complex security and IT programs, leading cross-functional teams, and implementing scalable initiatives that align with the goals of the educational institution.
• Deep Expertise in Cybersecurity and IT Infrastructure: Comprehensive understanding of cybersecurity threats, risk management, compliance requirements, and IT infrastructure, with a strong ability to design and execute effective solutions.
• Exceptional Organizational and Analytical Skills: Highly organized, detail-oriented, and methodical, with advanced problem-solving capabilities to manage multiple projects and priorities effectively.
• Strong Leadership and Collaboration Skills: Demonstrated ability to foster trust and collaboration across cross-functional teams, build consensus, and drive program success through influence and leadership.
• Excellent Communication Skills: Proficient in translating complex technical concepts into actionable insights, ensuring alignment and understanding across technical and non-technical stakeholders.
• Strategic Risk Management: Skilled in identifying, evaluating, and mitigating risks to safeguard critical assets and ensure business continuity.
• Customer-Focused Approach: Dedicated to understanding and exceeding stakeholder needs by delivering effective and innovative security and IT solutions.
• Technical Expertise and Innovation: Extensive knowledge of cybersecurity frameworks, IT infrastructure, and emerging technologies, with a focus on developing forward-thinking, scalable solutions.

Compensation

The Redwood City, CA base pay range for this role is $158,000-$237,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. 

Benefits for the Whole You 

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. 

• CZI provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Annual benefit for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs.
• CZI Life of Service Gifts are awarded to employees to “live the mission” and support the causes closest to them.
• Paid time off to volunteer at an organization of your choice. 
• Funding for select family-forming benefits. 
• Relocation support for employees who need assistance moving to the Bay Area
• And more!

If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.

Explore our work modes, benefits, and interview process at www.chanzuckerberg.com/careers.

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