Staff Program Manager

About the Opportunity

Are you passionate about the transformative power of program management and eager to shape strategic implementations in a leading tech company? We are embarking on an exciting journey to integrate cutting-edge AI tools across our enterprise, accelerate our partner ecosystem program, streamline our back-end financial systems, and we're looking for a dynamic Staff Program Manager to lead these initiatives.  In this role you will have a chance to be at the forefront of fundamental change in how this company works going forward and make a real impact on its future.

Why to Expect

• Be a Trailblazer: Lead groundbreaking IT initiatives that will revolutionize how our teams like GTM, Marketing, Finance, Legal and more, operate and succeed.
• Shape the Strategy: Play a key role in deciding the direction of implementing existing technology applications or develop custom solutions tailored to our needs.
• Drive Transformation: Your work will not only solve immediate challenges but also lay the foundation for our company's technological advancements for years to come.
• Innovate Daily: Immerse yourself in an environment that thrives on creativity, where your ideas can spark significant change.

What You’ll Do:

• Lead AI Implementation: Partner with technical teams to introduce AI offerings that accelerate market motion, boost productivity, and address internal challenges.
• Strategize and Prioritize: Identify high-impact projects, set clear priorities, and align them with our overarching company goals.
• Evaluate Solutions: Determine the best approach, adopting cutting edge apps or building new tools, to meet the teams' unique needs.
• Communicate Impact: Keep stakeholders in the loop with regular updates, gather feedback, and tweak plans to achieve the best outcomes.
• Collaborate with cross-functional teams, including engineering, data, and IT, to define product requirements and roadmaps.
• Manage product backlogs to ensure timely delivery of milestones.
• Monitor and analyze product performance metrics to drive continuous improvement.

What You Need to be Successful

• 1+ years of experience leading AI or ML programs in an enterprise environment.
• 5+ years of experience as a program manager. 
• Experience with agile project management practices.
• Ability to navigate ambiguity in a high-stakes, fast-moving environment with efficiency.
• Exceptional interpersonal skills and the ability to manage uncertainty and address potential trade-offs.
• Outstanding communication and presentation skills to all levels of an organization.
• 2+ years of experience managing engineering programs, coordinating multiple teams toward common objectives.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business.

The application deadline is 4/6/25

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $174,000 - $195,000
[This position may be eligible for equity awards, short- and long-term incentives, and program-specific awards in accordance with the terms of Contentful’s variable compensation plans.]

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