Dutch Speaking Customer Support For Online Content Creators

Dutch Speaking Jobs in Greece is delighted to present an exciting opportunity for a Dutch Speaking Customer Support Representative focused on online content creators. In this role, you will engage with Dutch speaking clients, providing support and assistance regarding their inquiries about online platforms, content strategies, and tools for creators. Your role will be vital in helping clients optimize their experience and grow their online presence. If you have a passion for digital media and a commitment to outstanding customer service, we encourage you to apply and become part of our innovative team.

Responsibilities

• Respond to customer inquiries from online content creators via phone, email, and chat in a timely and professional manner.
• Assist clients in understanding platform features, content creation tools, and best practices.
• Resolve customer issues and provide effective solutions to enhance user satisfaction.
• Educate clients on account management, subscription details, and payment processes.
• Document customer feedback and interactions to improve service delivery and client experience.
• Collaborate with internal teams to provide comprehensive support and enhance our service offerings.
• Stay informed about industry trends, digital content management, and relevant technology updates.

• Fluency in Dutch (both written and spoken) is essential.
• Proficiency in English is preferred; knowledge of additional languages is a plus.
• Experience in customer service, particularly in the digital media or online platform industry, is an advantage.
• Strong communication and interpersonal skills with a focus on customer engagement.
• Excellent problem-solving abilities and a proactive approach to challenges.
• Familiarity with content creation tools and online platforms is a plus.
• Self-motivated and capable of working independently in a remote setting.

* Monthly Salary

* Fully Paid Relocation Package ( Flight, Transfer and Hotel )

* Monthly Performance Bonus

* Health Insurance

* Private Health Insurance

* Fully Paid Training

* Opportunity for Advancement Within the Company

* And More...