Dutch Speaking CS for Virtual Reality & Augmented Reality Department

Join Our Team as a Dutch Speaking Customer Support Specialist for Virtual Reality & Augmented Reality!

Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Support Specialist in our cutting-edge Virtual Reality & Augmented Reality Department! If you are enthusiastic about technology and have a knack for providing excellent customer service, this role is designed for you.

As a key member of our team, you will be the primary point of contact for Dutch-speaking clients, guiding them through their inquiries and providing support for our innovative VR & AR products. Your role will ensure that customers have a positive experience as they explore the exciting possibilities of virtual and augmented reality.

Your Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through various communication channels (phone, email, chat).
• Assist customers with questions regarding Virtual Reality & Augmented Reality products, features, and troubleshooting.
• Guide users through installation and setup, ensuring they have a seamless experience.
• Document customer interactions and feedback to enhance service delivery and product quality.
• Collaborate with the VR & AR development teams to communicate customer insights and assist in problem resolution.
• Stay up-to-date with industry trends and product knowledge to provide accurate support to customers.

• Fluency in Dutch and English is required; knowledge of additional languages is a plus. Please ensure that your nationality and native language is clearly stated in your application.
• Strong customer service skills and passion for technology.
• Excellent communication and interpersonal skills with an engaging and friendly attitude.
• Experience in customer support or technical support is preferred.
• Ability to troubleshoot technical issues effectively and help customers navigate challenges.
• Eager to learn about emerging technologies in the VR & AR sector.
• Willingness to work in a dynamic, fast-paced environment.

• Private Health Insurance
• Training & Development
• Performance Bonus