French Speaking Consultant for Online Ticketing & Event Services Department

🌟 Exciting Opportunity: French Speaking Consultant for Online Ticketing & Event Services!

Patrique Mercier Recruitment ES is thrilled to offer an exciting opening for a French Speaking Consultant in our Online Ticketing & Event Services Department. This position is perfect for individuals who are enthusiastic about the events industry and excel in providing exceptional customer support.

As a Consultant in this department, you will engage with French-speaking clients to offer comprehensive assistance with their ticketing and event services needs. Your expertise will be essential in guiding customers through our online platforms, ensuring they have a smooth and enjoyable booking experience for their events. If you're passionate about helping others and thrive in a vibrant environment, we would love to welcome you to our team!

Your Responsibilities

• Assist French-speaking clients with inquiries related to online ticketing and event services.
• Guide clients through the ticket purchasing process and provide personalized recommendations to meet their needs.
• Troubleshoot and resolve client issues efficiently, ensuring a positive experience.
• Collaborate with event organizers to ensure accurate and relevant event information is accessible to clients.
• Monitor ticketing trends and provide insights to improve services and product offerings.
• Maintain detailed records of customer interactions and service requests within our CRM system.

• Fluency in French (spoken and written) is required; proficiency in English is a plus. Please include your nationality and native language in your application.
• Experience in customer service, sales, or the events industry is preferred.
• Strong communication and interpersonal skills focused on delivering excellent customer satisfaction.
• Ability to analyze customer needs and provide effective solutions.
• Familiarity with online ticketing and event management platforms is advantageous.
• A collaborative attitude and the ability to work well within a team environment.
• Willingness to embrace new challenges and a passion for the events industry.

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks