Program Intern, Operations Excellence

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Pilot Company’s professional internship designed to provide on-the-job training and experience to recent college graduates. Engages in various work assignments, projects, and activities of varying complexity, structured to enable the intern to gain the necessary knowledge, skills and abilities needed to perform at a professional level, typically identified with a targeted exempt position. Receives training and mentorship in planning and carrying out activities and assignments. This is a 10-week paid internship program.

We are seeking a highly motivated and inquisitive Continuous Improvement Intern to join our team. In this role, you will gain valuable real-world experience by assisting experienced Lean/Six Sigma Green Belts and Black Belts in various Kaizen activities, conducting data analysis, and applying Lean Six Sigma principles to improve operational efficiency and effectiveness.

Key Responsibilities:

· Support Green Belt projects by assisting with data collection, analysis, and interpretation.

· Participate in Kaizen events, including brainstorming sessions, problem-solving activities, and implementation of improvement solutions.

· Conduct root cause analysis using various tools such as 5 Whys, fishbone diagrams, and Pareto charts.

· Assist in the development and implementation of process maps and standard work instructions.

· Analyze process data to identify areas for improvement and track progress towards project goals.

· Prepare presentations and reports summarizing project findings and recommendations.

· Other duties as assigned.

· Currently pursuing a Bachelor's of Master’s degree in Industrial Engineering, Business Analytics, or a related field.

· Must be in the junior or senior year of their academic program (if currently pursuing a Bachelor’s degree).

· Strong understanding of Lean Six Sigma principles and methodologies.

· Proficiency in data analysis and statistical software (e.g., Excel, R, etc.).

· Excellent analytical, problem-solving, and critical thinking skills.

· Strong communication and interpersonal skills, both written and verbal.

· Ability to work as part of a cross-functional team.

· Strong work ethic and a proactive approach to learning.

Preferred Qualifications:

· Prior experience with Lean Six Sigma projects or internships.

· Familiarity with project management tools.

· Experience with data visualization tools (e.g., Tableau, Power BI).