French Speaking Customer Service For Car Rental Company - Remote Greece

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a motivated and enthusiastic French Speaking Customer Service Representative for a leading car rental company, with the opportunity to work remotely from Greece. In this role, you will be an essential point of contact for customers, providing them with exceptional support and assistance in their native language. Your ability to communicate effectively and provide solutions will be crucial in ensuring a seamless customer experience. This position is ideal for someone who is passionate about delivering outstanding service and is excited about the possibility of working in a dynamic and multicultural environment. By joining our team, you will not only contribute to the success of the car rental company but also enhance your customer service skills and grow within the recruitment industry. If you possess a strong customer focus and are fluent in French, we want to hear from you! Embrace this opportunity to take your career to the next level and be part of an agency that values innovation and client satisfaction.

Responsibilities

• Provide exceptional customer service support to French-speaking customers in the car rental industry.
• Handle incoming inquiries via phone, email, and chat in a professional manner.
• Assist customers with reservations, modifications, and cancellations of car rentals.
• Resolve customer complaints and issues efficiently and effectively, ensuring a positive experience.
• Educate customers about rental policies, procedures, and terms to ensure transparency and satisfaction.
• Coordinate with internal teams to address customer needs and improve service delivery.
• Maintain accurate records of customer interactions and transactions in the company database.

• Fluency in French and English, both written and spoken is essential.
• Previous experience in customer service, preferably in the consumer services industry.
• Strong communication and interpersonal skills to connect with customers and team members.
• Ability to work independently in a remote environment while managing multiple tasks effectively.
• Proficiency in using customer service software and tools, such as CRM systems.
• Strong problem-solving skills and the ability to think critically in high-pressure situations.
• Flexibility to work various shifts, including evenings and weekends, as needed.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...