Norwegian Speaking Customer Support For Online Content Creators

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a Norwegian Speaking Customer Support Agent for Online Content Creators to join our dynamic team. This role is ideal for individuals who are passionate about online content and thrive in fast-paced, customer-facing environments. You will be the first point of contact for our clients' customers, assisting them with inquiries related to their online content and ensuring a positive experience. As a key player in our company, you'll be part of a mission to provide high-quality support to online content creators while helping our clients grow and succeed in their ventures. This position offers a unique opportunity to work in a vibrant industry, engage with diverse clients, and contribute to the overall success of the online content landscape. If you have a strong command of the Norwegian language and a desire to help others, we welcome you to apply and be part of a supportive and innovative recruitment agency committed to your career growth.

Responsibilities

• Provide exceptional customer service to Norwegian-speaking customers of online content creators
• Respond to customer inquiries via email, chat, and phone calls in a timely and professional manner
• Assist in resolving customer issues and complaints by identifying root causes and proposing solutions
• Maintain accurate records of customer interactions and support activities
• Collaborate with content creators to understand their needs and translate those into effective support strategies
• Identify and promote product features and offerings that enhance the customer experience
• Stay updated on the latest trends and developments in the online content industry to provide informed support

• Fluent in Norwegian and English, both written and verbal
• Previous experience in customer support or a related field is preferred
• Strong communication and interpersonal skills
• Ability to work effectively in a remote environment
• Proficient in using customer support software and tools
• Demonstrated problem-solving skills and ability to think critically
• Passion for online content creation and understanding of the industry

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...