Senior Data Analyst

Who We Are

ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room® quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.

Traditionally, women were given a choice between two options when it came to their bras and underwear: Be sexy, or be comfortable. Our Cofounders: Dave Spector, Heidi Zak, and Ra’el Cohen, thought that was outdated too — so, in 2013,  they created ThirdLove — a third, better option, which doesn’t force us to choose between being sexy or comfortable. 

What Our Team Embodies

Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the Great Place to Work certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees’ real-time reports of their company culture. Earning this designation demonstrates to us that our team at ThirdLove is  inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers. If you want to impact millions of people, find your fit, and propel your career forward, we’d love to hear from you.

What We Are Looking For

We are seeking a skilled and passionate Data Analyst to join our growing team. In this role, you will be responsible for collecting, cleaning, analyzing, and interpreting large datasets to extract meaningful insights that drive informed business decisions. Your analysis will directly support key areas including Marketing, CRM, Ecommerce, and Finance. The ideal candidate possesses a strong analytical mindset, a keen eye for detail, and excellent communication skills to effectively present findings to both technical and non-technical audiences.

What You Will Own And How You Will Make A Difference

1. Data Collection and Cleaning:

• Gather data from various sources, including databases, CRM systems, web analytics platforms, and third-party APIs.
• Clean and preprocess data to ensure accuracy, consistency, and completeness.
• Identify and resolve data quality issues.

2.Data Analysis and Interpretation:

• Perform exploratory data analysis (EDA) to identify patterns, trends, and anomalies within Marketing, CRM, Ecommerce, and Finance data.
• Conduct statistical analysis and modeling to uncover insights and support decision-making in these areas.
• Generate insights from Looker and underlying data models to drive strategy across the business.
• Develop and maintain data visualizations (e.g., charts, dashboards) to effectively communicate findings to relevant stakeholders.

3. A/B Testing:

• Contribute to the design and implementation of A/B testing frameworks.
• Analyze A/B testing results to measure the effectiveness of different strategies and identify areas for improvement.
• Collaborate with cross-functional teams to implement and iterate on A/B tests.

4. Reporting and Communication:

• Prepare clear and concise reports that summarize key findings and recommendations related to Marketing, CRM, Ecommerce, and Finance performance, including A/B testing results.
• Present data insights to stakeholders in a compelling and accessible manner.
• Collaborate with cross-functional teams (Marketing, CRM, Ecommerce, Finance) to translate data insights into actionable strategies.

Areas of Support:

• Marketing: Dive deep into campaign effectiveness, understand customer segments, and optimize marketing spend through the use of media mix modeling (MMM) and marketing attribution (MTA) tools.
• CRM (Loyalty and Retention): Evaluate customer lifetime value, churn rates, and identify opportunities for improving customer retention, personalization, and audience segmentation.
• Ecommerce: Analyze website traffic, conversion rates, customer behavior, and product performance.
• Finance: Analyze financial data, identify trends, and support financial reporting and forecasting.
• Data Management and Maintenance:
• Develop and maintain data documentation, including data dictionaries and process flows.
• Contribute to the development and improvement of data management processes.
• Ensure data integrity and security.

Additional Responsibilities:

• Collaborate with analytics engineers to define and update data models, ensuring data quality and consistency across the organization.
• Lead junior data analysts through structured onboarding, personalized mentorship, progressively challenging projects, and continuous learning opportunities to develop their analytical and communication skills.
• Configure and maintain data pipelines and workflows for automated data processing and analysis.
• Monitor and troubleshoot data systems and processes to ensure optimal performance and accuracy.
• Conduct research and stay up-to-date on the latest data analytics trends and technologies.

1. 2+ years of related work experience in analytics or e-commerce analytics.
2. Bachelor’s degree in Mathematics, Statistics, Economics or quantitative focused study

Education and Skills

Technical Skills:

• Expert proficiency in SQL and a plus for data manipulation tools (e.g., Python).
• Experience with data visualization tools (e.g., Tableau, Looker).
• Familiarity with statistical analysis and modeling techniques.
• Knowledge of data warehousing and ETL processes is a plus.
• Experience with A/B testing platforms and tools is a plus.
• An understanding of propensity models, analysis and application to solve business problems is a plus
• Experience with MMM/MTA tools is a plus.

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.
• Intellectual curiosity and a passion for data.

Value Driven Behaviors:

This section outlines the non-negotiable value driven behaviors that exist within ThirdLove. Every employee will be expected to contribute & maintain this to add value to our culture.

• DEFY CONVENTIONS: Stay curious and courageous. Take risks to drive innovation.
• EVERYDAY IS A NEW DAY: Be adaptable and resilient. Approach new situations with a positive mindset.
• MAKE IT HAPPEN: Take ownership and act with urgency. Execute with grit and focus.
• PUT CUSTOMERS FIRST: Listen with empathy and communicate clearly, always with a customer focus.
• WE’RE STRONGER TOGETHER: Efficiently cross-functionally collaborate & champion diversity, equity, and inclusion.

ThirdLove Offers You

• Competitive salary + equity
• Medical/Dental/Vision insurance
• Paid parental leave
• Flex time off
• Discounted and free products

Diversity

ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.

Must be legally authorized to work in the United States

Compensation

Annual base salary range of 90-140K