Senior Sales Operations Analyst

The Role

The Senior Sales Operations Analyst will act as a Revenue Operations business partner to the SDR team, collaborating with regional SDR leaders and other cross-functional stakeholders. You will be responsible for owning and continuously improving elements of the sales process, ensuring a structured operating cadence, and providing actionable insights into pipeline health, sales activity and sales achievements.

As a trusted advisor, you will work closely with the Sales leadership team and Marketing Operations to improve processes, optimise sales performance, and drive efficiencies across the organisation. 

What You Will Do

Sales Process Improvements:

• Be a key point of contact between Sales management and RevOps
• Identify inefficiencies and bottlenecks in the prospecting and sales process and work with sales leadership to implement solutions that increase the efficiency and effectiveness of the SDR team
• Drive consistency in sales practices, ensuring that teams follow best practices and adhere to established processes from lead qualification through to demo calls
• Collaborate with sales enablement and training teams to ensure that the sales process is well-documented, well-understood, and continuously refined based on feedback from the field

Tools, Analytics & Reporting:

• Own and maintain aspects of the prospect database in CRM (Salesforce) for Sales
• Drive data quality and hygiene of company and contact data in CRM
• Own contact GTM tools that support data enrichment (e-mail and phone numbers) in CRM
• Partner with Revenue/Business Systems and Data team to ensure correct data flows between 3rd party tools and CRM
• In charge of territory/portfolio carving and management for SDRs and Sales Executives
• In charge of day-to-day support and troubleshooting of account Portfolios/Territories in Salesforce
• Support definition and refinement of Ideal Customer Profile (ICP) for TravelPerk
• Support definition and implementation of automation and AI use cases in prospecting workflows (enrichment, co-pilots, personalisation)

What Will You Need

• Experience in Sales Operations, Revenue Operations or Marketing Operations in a B2B SaaS scale-up
• Proficiency in Excel / Google Sheets and experience working on large data sets
• Experience in Salesforce (Sales Cloud)
• Experience in working with data enrichment 3rd parties (Zoominfo, Clearbit, Apollo, Cognism, etc.)
• Experience working in cross-functional teams across Sales, Marketing and Data
• Strong project management and time management skills
• Excellent communication and interpersonal abilities
• Strong troubleshooting and problem-solving skills
• Experience working with Sales Leaders and Sales Individual Contributors
• Ability to work both independently and collaboratively

Our Benefits

• 💰 Competitive compensation, including equity in the company;
• 🌴 Generous vacation days so you can rest and recharge;
• 💊 Health perks such as private healthcare or gym allowance, depending on location;
• 🧩 "Flexible compensation plan" to help you diversify and increase the net salary;
• 🥳 Unforgettable TravelPerk events, including travel to one of our hubs;
• 💙 A mental health support tool for your well-being;
• 📈 Exponential growth opportunities;
• 🫶 VolunteerPerk - We offer 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice;
• 🌎 "Work from anywhere" in the world allowance of 20 working days per year;
• 📚 IRL English or Spanish Lessons are held in the Barcelona office;
• 👶 Parental leave: 12 to 16 weeks, based on location and eligibility factors.

How We Work

Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL - first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our Barcelona, London, Chicago, or Boston hub (office locations). We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

English is the official language at the office. Please submit your resume in English if you choose to apply.

TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.