French Speaking Customer Support for Transportation Services -Remote in Greece

Patrique Mercier Recruitment PT is pleased to offer an incredible opportunity for a French Speaking Customer Support representative for Transportation Services, with the flexibility to work remotely from Greece. Guided by our principle 'With a new dawn comes your Next Job!', we are dedicated to connecting talented individuals with exciting career prospects across various sectors, including transportation, travel, gaming, and healthcare. In this essential role, you will provide exceptional support to French-speaking customers, helping them with their inquiries related to transportation services and ensuring a smooth and satisfactory experience. If you have a passion for customer service and want to be part of a dedicated team that values communication and support, we would love to hear from you!

Responsibilities

• Deliver high-quality customer support to French-speaking clients regarding transportation services.
• Assist customers by addressing inquiries about bookings, schedules, fares, and service policies.
• Resolve customer complaints and issues with professionalism and in a timely manner.
• Document customer interactions and provide insights for improving service delivery.
• Collaborate with team members to ensure consistent service and support.
• Stay updated on transportation service offerings and updates to provide accurate information to customers.
• Suggest enhancements based on customer feedback to improve overall service quality.

• Fluency in French and English, both written and spoken.
• Proven experience in customer service, particularly in the transportation, travel, or logistics sectors.
• Strong communication and interpersonal skills with a customer-centric approach.
• Ability to manage challenging situations and resolve customer issues effectively.
• Familiarity with customer support systems and software is an asset.
• Excellent organizational skills with a talent for multitasking under pressure.
• A positive attitude and a commitment to providing excellent customer service.

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.