Spanish Speaking Financial Services Support Agent - Athens (Remote in Greece)

Join the dynamic team at Patrique Mercier Recruitment PT, a leading agency that specializes in connecting job seekers with their ideal roles across Greece. We are currently searching for a Spanish Speaking Financial Services Support Agent to work remotely from anywhere in Greece. In this position, you will be instrumental in providing top-notch customer support to clients in the financial services sector, assisting them in Spanish with inquiries related to financial products and services. If you are passionate about delivering excellent service and building relationships with clients, this role is the perfect opportunity for you!

Responsibilities

• Respond to customer inquiries in Spanish regarding a range of financial products and services.
• Assist clients with account management, transaction support, and compliance inquiries.
• Effectively troubleshoot issues that clients may face and ensure timely resolution.
• Document all customer interactions accurately and maintain updated records.
• Work collaboratively with internal teams to ensure a seamless customer experience.
• Keep up to date with product knowledge and industry regulations through continuous training.
• Deliver exceptional service that enhances customer satisfaction and loyalty.

• Fluency in Spanish and English is required.
• Previous experience in customer service or support roles, preferably in the financial services field.
• Strong problem-solving skills with an attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in using customer support software and CRM systems.
• A commitment to providing high-quality customer service and efficiently resolving inquiries.
• Ability to work independently in a remote setting while managing time effectively.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....